Privacy Policy

Melrose Property Consultants Ltd (“we”, “us”, “our”) is a property consultancy based in Derbyshire, United Kingdom.

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Company name: Melrose Property Consultants Ltd
Contact email: info@melrosepc.co.uk
Website: www.melrosepropertyconsultants.co.uk

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1. What Personal Data We Collect

• Enquiry form data (name, email, phone, message)

• Newsletter sign‑ups (if enabled)

• Cookies and analytics data

• Technical data (IP address, browser type, device information)

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2. Lawful Basis for Processing

• Responding to enquiries - Legitimate interests

• Providing services - Contract

• Email marketing - Consent

• Analytics - Legitimate interests (if anonymised)

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3. How We Use Your Data

• Respond to enquiries

• Provide consultancy services

• Improve website performance

• Send marketing communications (only with consent)

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4. Who We Share Data With

• Email provider

• Website hosting provider

• CRM tools

• Professional advisers (e.g., accountant)

• Spam detection services

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5. International Transfers

Where service providers store data outside the UK, appropriate safeguards (such as SCCs) are used.

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6. Data Retention

• Enquiry submissions: 2 years

• Client records: 7 years

• Newsletter data: until unsubscribed

• Analytics data: 14–26 months

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7. Your Rights

You have the right to access, correct, delete, object, withdraw consent, and request portability of your data.

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8. Complaints

You may contact us directly or raise a complaint with the ICO at www.ico.org.uk.

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9. Contact Us

Melrose Property Consultants Ltd
Email: info@melrosepc.co.uk